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Configurations Manager - Mulighed for at omdøbe i stedet for at slette og oprette påny

Man har ikke muligheden for at omdøbe f.eks. en Custom Announcement, men kan kun slette den helt og oprette den påny.

Det samme gælder for Queues, Queues Failover, Queue Calendar, Queue Opening Hours.

Ja faktisk overalt er det ikke muligt at "omdøbe", men kun "slette" eller oprette en "ny".

Dette er tidskrævende.


You do not have the option to rename e.g. a Custom Announcement, but can only delete it completely and create it again.

The same applies to Queues, Queues Failover, Queue Calendar, Queue Opening Hours.

Yes actually everywhere it is not possible to "rename", but only "delete" or create a "new".

This is time consuming.

  • Guest
  • Feb 6 2024
Zylinc Cloud
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  • Admin
    Ralitsa P. Christensen commented
    18 Apr 08:21

    Dear Monica,


    Thanks for highlighting this issue! The inability to rename items is indeed a limitation that we're aware of. We understand that this is a highly requested feature, and we acknowledge that the current process can be time-consuming. We're considering ways to address this issue and we appreciate your patience as we work towards addressing it. Your feedback is invaluable as we work towards improving the Configuration manager to better meet your needs.

    Best regards,

    Product management

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