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Change search priority for 'Contacts'

When searching for users on the Zylinc novus website, we get all external contacts mixed in, or in preferance before the users in our organization.
I'm trying to search for a user with the initials CTO, and those initials are also present in the beginning of his email. Due to GDPR reasons, I can't show you our external contacts email and 'Department' which we use as their company name (unless the user is within our organization)

But the 2 users above CTO / Christian Topsøe.

Kim has 'cto' in the beginning of his email, but something like this:
'ctoburger@something.com' - Not an exact match like 'cto@something.com'

Claus doesn't have 'cto' in his email, but it's something like this 'ct@something.com' his 'Department' is 'Cto something'


I find it curious why the user I'm searching for Christian Topsøe isn't the first result. So can we change it so external users get a lower priority in the searches?

  • Guest
  • Aug 13 2024
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    • Admin
      Rasmus Esbensen commented
      September 06, 2024 11:08

      Alright I can see how we can improve your experience here. We'll take it into considerations. Thank you for your suggestion.

    • Guest commented
      September 06, 2024 08:44

      Yes, we need to be able to search for contacts as well.

      But we would prefer to have the 'Users' of Zylinc displayed first.

    • Admin
      Rasmus Esbensen commented
      September 06, 2024 08:37

      Hi there


      That makes sense. Out of curiosity, do you ever search for contacts?


      Rasmus Esbensen

      Senior Product Manager