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Camp a call on a Busy Teams number (Camp-On-Busy)

The customer wants to be able to Camp a call on a Busy Teams number when the Teams Presence status it not Idle.

Created 30 May 08:34

6.5

0
1 Vote

Automatically delete postponed Diallist call/Callback when called party calls back before the scheduled time

When a call from a Diallist or a Callback is postponed by an agent and the called party (same calling party number as the one in the Diallist/Callback) calls back before the scheduled time, the call should be automatically removed from the 'Schedu...

Created 23 Mar 13:41

6.5

0