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Automatically delete postponed Diallist call/Callback when called party calls back before the scheduled time

When a call from a Diallist or a Callback is postponed by an agent and the called party (same calling party number as the one in the Diallist/Callback) calls back before the scheduled time, the call should be automatically removed from the 'Scheduled call'-list - no matter which queue the calling party calls.

  • Guest
  • Mar 23 2022
6.5
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