Mulighed for at bruge SIP protokol på SimpleAgent, med de fordele, som dette indebærer.
Information om hvilken kø kald kommer fra
Kald ikke, ved et uheld rammer brugerens voicemail / viderestilling, både ved afvisning af kald, samt ved tidsindstillet viderestilling.
Hi Brian,
At this point, this idea will not be implemented into Simple Agent because it is not in the scope of the product. Meanwhile, this idea can eventually be addressed into a future product, that will not be Simple Agent, but a stand alone application with this functionality.
Best Regards
Product Management