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Gruppe SMS fra Novus
i stedet for kun af kunne sende SMS eller mail til enkeltpersoner ville det være brugbart at kunne sende til grupper også.
Created 12 Jan 20:58
Zylinc Cloud
0
Completed
3
Vote
Support for EPOS headset (on Novus WebRTC)
Danish headset distributor Dectel are on behalf of Kolding commune interested to know if EPOS headset are supported with Zylinc WebRCT softphone? Compatibility with Zylinc is described in the EPOS Softphone Compatibility Guide: https://epi.eposaud...
Created 23 Dec 10:13
Zylinc Cloud
0
Completed
2
Vote
Queues should be searchable
When creating a new queue (or editing an existing queue) - Admins should have the opportunity to choose if that specific queue is enabled to be found in a search in the webagent.
Created 02 Feb 08:08
Zylinc Cloud
1
Completed
2
Vote
Show the Number configured for Queues and IVR menus in Configuration Manager overview page
To get an overview of callflow in a Novus installation it would make it easier if the number configured for each Queue and IVR Menu is shown on the respective overview page in the ConfigManager.
Created 03 Aug 09:30
Zylinc Cloud
1
Completed
2
Vote
Default Country code - Send SMS
When sending SMS's - We need to put +(Country Code) in front of the number - It would be nice if it's possible to either do a Reg Exp or maybe just say (if no country code, use eg. +45)
Created 07 Apr 10:23
Zylinc Cloud
1
Completed
2
Vote
Afspil af audio fra browser
Mulighed for at afspille fra browseren.
Created 14 Mar 12:34
Zylinc Cloud
1
Completed
2
Vote
Mulighed for at slette/marker som læst på alle beskeder i Configuration Manager
De beskeder der kommer øverste højre hjørne (Se skærmbillede)
Created 14 Mar 11:45
Zylinc Cloud
2
Completed
2
Vote
Presence busy in a call from Webagent back to Teams
When busy in a call, in the webagent, then the Teams Client, should also have status, as busy in a call.
Created 11 Feb 06:17
Zylinc Cloud
1
Completed
2
Vote
Calendar privacy
Please add a checkbox/slider under Configuration Manager / Home / Microsoft calendar integration / [object] to prevent the agent tool from showing appointment details. (Or don't display meeting subjects at all) We believe it is important for our c...
Created 10 Nov 14:48
Zylinc Cloud
0
Completed
2
Vote
Hide / Unhide users
As admin - it should be possible to hide users from the webagent. So in users and contacts, as admin - you should be able to decide if a users should be visible in the webagent or not.
Created 28 Oct 06:29
Zylinc Cloud
1
Completed
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