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Presence busy in a call from Webagent back to Teams

When busy in a call, in the webagent, then the Teams Client, should also have status, as busy in a call.

  • Guest
  • Feb 11 2022
  • Completed
Zylinc Cloud
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  • Guest commented
    February 18, 2022 09:18

    Dear Brian,

    This feature is planned for development and will be released in April.

    The name on the roadmap for this is: "Federate mobile & agent presence to teams presence".


    Best Regards,

    Product management

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