Welcome to the Zylinc Idea Portal

Because great minds think alike

Presence busy in a call from Webagent back to Teams

When busy in a call, in the webagent, then the Teams Client, should also have status, as busy in a call.

  • Guest
  • Feb 11 2022
  • Completed
  • Attach files
      Drop here to upload
    • Guest commented
      February 18, 2022 09:18

      Dear Brian,

      This feature is planned for development and will be released in April.

      The name on the roadmap for this is: "Federate mobile & agent presence to teams presence".


      Best Regards,

      Product management