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Queues should be searchable

When creating a new queue (or editing an existing queue) - Admins should have the opportunity to choose if that specific queue is enabled to be found in a search in the webagent.

  • Guest
  • Feb 2 2023
  • Completed
Zylinc Cloud
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    • Admin
      Henrik Skourup commented
      February 03, 2023 08:32

      Hi Thomas,


      We have promoted this to an existing idea on our backlog related to the control of which items a user can see when searching.


      Best regards

      Product Management

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