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Supervisor AND admins and possibly agents should be able to log out other agents.

It must be possible for the supervisor AND admins and possibly agents member in a given queue, to be able to log other agents out of the system.

It must apply to:

Novus:
Web agent
Mobil agent
Simple agent
  • Guest
  • Feb 26 2021
  • Completed
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  • Guest commented
    February 26, 2021 11:55

    Also see BZ ticket: 30943