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Admin activation/deactivation of agents in queues

Misses the ability to enable / disable agents in call queues in their absence or onboarding as well as handling devices.

  • Guest
  • Mar 9 2022
  • Completed
Zylinc Cloud
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  • Guest commented
    March 11, 2022 12:26

    Hi Lars,

    This functionality is included in the Supervisor feature, that is planned to be released with Novus 2.1, on 31st. March 2022.

    Best Regards,

    Product Management

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