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Presented call transfer to agent

At the moment it is not possible to make a presented call transfer to another webagent - only a simple transfer without talking to the other agent first. A big wish from Heimstaden :-)

  • Guest
  • May 26 2023
Zylinc Cloud
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  • Guest commented
    18 Jan 07:56

    I support this idea. Would be a good and useful feature to have.

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  • Guest commented
    December 04, 2023 14:07

    This is still a big wish :)

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  • Guest commented
    July 14, 2023 08:15

    Dear nsa,

    We appreciate your idea and will se how we can implement this.

    Best Regards,

    Product Management

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