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Implement Work Mode status color indicator on task bar icon

Zydesk has a extremely useful indicator of the agent status, this feature is missing in Zylink Cloud which leads to agents frequently being unaware that they are in a incorrect Work Mode.
This specific indicator solution is ideal since it is rarely hidden behind other interfaces or windows and it is big enough to be noticeable and small enough not to be disruptive.

Example.png
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  • Guest
  • Nov 30 2022
Zylinc Cloud
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    Henrik Skourup commented
    December 09, 2022 08:29

    Hi Carlos,


    Thank you so much for your observation and idea. We do agree that the feature was very helpful, and we are looking into recreating the feature. However, the fact that we work via browsers might ultimately prevent us from doing it.


    Best Regards

    Product Management

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