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Show a 'Title' column in the Contact Table

Many times our Reception needs to be able to redirect a call to a specific Title in a department, fx Head of, Director, Chief Project Manager or similar. In a department of 10 people it simply takes too much time opening one employee up at a time to figure out which one is the right person = unnecessary process time and waiting time for the caller.

Today Department can be shown, but Title is equally important.

  • Guest
  • Apr 25 2024
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    • Admin
      Rasmus Esbensen commented
      July 25, 2024 11:26

      Hi Simon

      That make sense. I'll make sure we take it under consideration.

      Best regards
      Rasmus Esbensen
      Senior Product Manager