Welcome to the Zylinc Idea Portal

Når man besvare kald på headset, så åbner Novus ikke. Kunne dette gøres og gerne som en option om man ønsker det eller ej.

If would be nice if it were possible to choose what you would like to show on the wallboard

We have the recording feature of calls, but we also wish the feature for Audio transcription of the recordings.

Da det ikke nødvendigvis er IT folk der står med opsætning og vedligehold af Novus, når først det er gået i produktion, ville det være rart at det var noget mere brugervenligt og forståligt for os helt almindelige system administratorer.

konfigurationsportal og statistik på dansk

We are working on several minucipalities, who has Avaya in a period of time before going fully teams. They need to have an opportunity to see avaya presence, because they are too many employees to do a "big bang". - this will be a usp because mira...

Når man bruger camp on busy og sender opkaldet videre, og opkaldet så ryger tilbage bliver der ikke vists hvem opkaldet blev sendt til. Dette gør det svært for receptionen da de ender i en akavet samtale om "hvem var det nu, du skulle have fat i?"

Busy lights are very important in open office land scapes to see if colleguaes are engaged /occupied

Could you get the system to open the call directly on Zylink when you receive a call? As it is now, the message arrives on the window one is working on the moment the call arrives. A team message is displayed, but this is also covered by Zylink me...

Every time I sign in with my MS account, I need to sign in by entering my MS credentials. Not only is this annoying, but I put my AD credentials at risk every time - as I am using Edge and MS AD login, single sign-on should be standard in all appl...