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Transcript of recordings

We have the recording feature of calls, but we also wish the feature for Audio transcription of the recordings.

  • Guest
  • Apr 14 2023
Zylinc Cloud
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  • Guest commented
    April 21, 2023 08:28

    Dear Johnny,

    We agree and put this into a candidate for development.

    Could you please send us use case scenarios for when an agent or an administrator would be using this functionality and how the transcription can add value?

    This would help us target the solution properly.

    Best Regards,

    Product Management

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