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We need to see the email we sent when we get an autoreply. So no information abut the call is lost.

If we send an email to a colleague to call back and get an automatic response, there is absent, the first email we sent with all the information is not visible.

We are therefore unable to forward this email to another colleague who can call you back.

All information we have received from the caller has been lost.

  • Guest
  • Jun 7 2023
Zylinc Cloud
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  • Guest commented
    June 09, 2023 09:04

    Hi, that could be great. Or maybe we can find the email we have sent from Zylinc so we can copy it and send it again?


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  • Admin
    Ralitsa P. Christensen commented
    June 09, 2023 08:57

    Dear Michelle,


    Thank you for pointing out this specific use case. While we can't control the autoreply message content, we could work in improving the way information is presented so you can make more informed decision when sending email.


    Kind regards,

    Product Management

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