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Because great minds think alike
Because great minds think alike
Because great minds think alike
Hello!
I would like to propose that we can assign skills and tags manually to users / agents with dropdown lists instead of typing in the required tag
Guest
Hi Jon,
Thank you for sharing your suggestion! We appreciate your input. While it's not in our current initiative, we'll keep it in mind for future updates on the configuration manager. Your feedback helps us improve.
Best regards,
Product Management