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Because great minds think alike
Because great minds think alike
Because great minds think alike
An option that allows an agent to tag a contact who is currently occupied/unavailable. When the contact becomes available, via mobile and/or agent state, the agent recieves a notification showing that the contact is accessible.
Guest
Hi Cenia,
We willl have promoted this to an epic, and will include it in our ongoing efforts to improve Quality of Life for our users.
Best Regards
Product Management