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Super/Authorized users / managers should only be able to change configurations for their own call flows

At the moment the "Super user" role gives access to changing ALL call flow settings and configurations, this should be changed be predefining which flows/queues/etc can be changed by the individual super users. In Microsoft Teams this is solved by adding "Authorized users" to an Auto Attendant or Call Queue, which then only gives specific access to a specific call flow and hereby not risking changes on irrellevant settings.

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  • Apr 25 2024
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