Welcome to the Zylinc Idea Portal

When 'Inactive computer locked' is enabled and the computer goes into Sleep mode, the State reason is changed to 'Inactive computer locked' even if the agent has changed his State to Inactive/Standby and selected an Inactive/Standby Reason Code.
It that case the State reason should not be overridden by 'Inactive computer locked' neither in wallboard nor other Agent View